Product Manager

Role Overview

• Execute and iterate OSCER product strategy to help states meet new community engagement requirements with minimal administrative burden
• Collaborate cross-functionally across design and engineering to progress and execute on team priorities
• Strategically consider how OSCER integrates with and complements Nava’s broader Strata product portfolio, identifying opportunities for product synergy and cohesive user experiences
• Conduct ongoing policy research on Medicaid programs and stay current on policy changes that impact product direction
• Measure team impact and report on progress towards company goals
• Fill the gaps and adapt to changing team needs in order to drive team outcomes
• Represent OSCER externally via public and private demos, market research calls, user research calls, and prospective client calls
• Partner with business development and program management to proactively gather customer and market intel and fold that back into products to make it more compelling for the next touchpoint with potential customers
• Iteratively test, evaluate, and iterate upon product positioning with external clients, friends of the show, and prospective customers
• Work closely with business development on tracking the business development pipeline; leverage that pipeline to understand market needs and business opportunities
• Collaborate with delivery contract teams that are using OSCER with their clients to ensure smooth adoption
• Collect feedback from delivery contract teams to iterate and improve OSCER platform offerings
• Coordinate with design team to plan and conduct usability testing sessions with end users
• Coordinate multi vendor integration and partnerships with state systems and third-party providers

Requirements

• Minimum of 5 years of experience in developing and implementing enterprise class solutions leveraging industry standard patterns and practices
• Experience in early stage product discovery and development
• Experience with platform product management
• Experience with market research and go-to-market experience
• Successful delivery of complex features or products
• History of building strong relationships internally with peers and working cross-functionally with other internal disciplines
• Experience with business development within government digital services firms like Nava

Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care