Become a highly certified and recognized Salesforce expert.
Help clients consistently meet/exceed goals and metrics.
Deliver high client satisfaction (CSAT).
Develop and configure Field Service components including Work Rules, Service Objectives.
Drive the creation of application and technical design documents.
Build and optimize mobile-first solutions for the Field Service Mobile App.
Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution.
Manage customer expectations; negotiate solutions to complex problems.
Collaborate with Senior Technical Consultants to implement scalable integrations and data structures.

B.E./B.Tech/MCA in Computer Science Degree or equivalent relevant experience required.
2-5 years of overall experience with a minimum of 2 years on the Salesforce platform.
Highly beneficial to have any Salesforce.com product certifications prior to joining.
Experience in designing & developing on Field Service implementations.
Proficiency in writing custom code and components using APEX and LWC.
Hands-on experience with Salesforce Flow, including Screen Flows for mobile workers.
Ability to work independently and be a self-starter.
Atleast 3+ years experience as a Developer in a mid to large-sized organization.
Familiarity with modern deployment tools and version control (e.g., SFDX, Git).
Experience with Waterfall and/or Agile implementation methodologies.
Proven ability to analyze, design, and optimize business processes via technology and integration.
Strong communication skills, both written and verbal.
Strong presentation skills.

Technical Consultant – Salesforce Field Services

Key skills