Senior Quality Manager

Role Overview

• Lead supplier quality management across India and Asia, ensuring compliance with BusPatrol policies, customer requirements, and international standards.
• Audit suppliers and manufacturing processes to verify compliance and maintain readiness.
• Provide clear, actionable reporting on supplier performance, risks, and continuous improvement initiatives.
• Maintain independence and objectivity in all supplier relationships.
• Work closely with BusPatrol’s engineering group.
• Act as the primary quality liaison between BusPatrol Engineering and overseas manufacturing partners during NPI.
• Oversee execution of EVT/DVT builds, EOL (End of Line), FAT (Factory Acceptance Testing), MES (Manufacturing Execution Systems) and manufacturing line readiness.
• Provide a quality and manufacturability perspective on test plans, certifications, and process requirements.
• Audit and validate supplier readiness to ensure quality and reliability before production ramp.
• Support documentation requirements (PPAP, ECR/ECN, etc.) in collaboration with the HQ Document Control team.
• Lead investigations into supplier and manufacturing quality issues, including endemic failures and systemic component issues.
• Drive root cause analysis and 8D reporting, ensuring corrective and preventive actions are implemented in line with BusPatrol policies and contractual agreements.
• Collaborate with internal teams — including Engineering and Field Installation & Service Operations — to capture field data and address quality concerns.
• Act as the company’s liaison for direct supplier interaction during escalations and supplier interventions.

Requirements

• 10–15 years of experience in Quality Management, Supplier Quality Engineering, or Manufacturing Oversight within global supply chains.
• Strong working knowledge of ISO/TS standards, PPAP, APQP, and related quality frameworks.
• Demonstrated experience supporting NPI activities, including EVT/DVT/PVT builds, EOL builds, PPAP submissions, and ECR/ECN/NCR deliverables.
• Hands-on experience leading root cause analysis, corrective actions, and 8D closure with suppliers.
• Familiarity with PLM workflows and working alongside document control teams.
• Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly to global stakeholders.
• Proven track record of integrity, independence, and reliability in supplier management.
• Comfortable with extensive international travel (Asia + U.S.). Must have valid passport with no restriction of entry into the following countries: USA, Japan, China, Vietnam, Philippines, etc.

Tech Stack

• TypeScript

Benefits

• Global Exposure: Collaborate with suppliers and leadership teams across Asia, the U.S., and beyond.
• Career Growth: Clear path to expanded regional and global quality leadership opportunities.
• High Impact: Drive supplier performance and product reliability at the ground level.
• Ownership & Independence: Operate with autonomy while representing company interests at suppliers.
• Values-Driven Culture: Integrity, objectivity, and accountability are at the heart of how we operate.