Key skills
Shopify
About this role
Role Overview
- Deliver exceptional customer service while supporting customers throughout their shopping journey
- Handle a wide range of customer inquiries, including:
- Product recommendations and sizing guidance
- Order placement and status updates
- Returns and exchanges
- Shipping issue resolution
Requirements
- Previous experience in e-commerce or customer service
- Retail experience, with a strong sense of customer care
- Familiarity with Shopify, Gorgias, or similar platforms