Salesforce Loyalty Cloud Senior Developers play a critical role in designing and delivering scalable, data-driven loyalty solutions that transform customer engagement and retention strategies.
Design, develop, and implement Salesforce Loyalty Management solutions , including: Member profiles and enrollment, Points accrual and redemption (earn/burn rules), Tier management and progression, Promotions, vouchers, and benefits, Partner and coalition loyalty use cases
Customize and extend Loyalty Cloud using Apex, LWC, Flow, and OmniStudio where applicable
Build scalable data models aligned to loyalty, commerce, and customer engagement use cases
Develop and maintain integrations with Commerce platforms (Order, Cart, Transaction feeds), POS systems, partner systems, and third-party loyalty engines
Work with APIs (REST/SOAP), event-driven architectures, and async processing
Act as a technical thought leader in loyalty-focused engagements
Follow Salesforce Services best practices for development, testing, CI/CD, and release management
Mentor junior developers and contribute to internal assets, accelerators, and best practices

BA/BS degree or equivalent practical experience
6+ years of relevant development experience
Strong problem-solving and analytical skills
Hands-on experience solving real-world business problems through technology
Strong programming experience with: Apex, JavaScript
At least one object-oriented language (Java, C#, Python, etc.)
Experience with: Salesforce data modeling (objects, relationships, 1:M, M:M)
Declarative automation (Flows, Validation Rules)
API-based integrations
Strong communication skills (written and verbal)
Ability to work independently and take ownership
Continuous learner with passion for emerging Salesforce and loyalty technologies
Clear potential to grow into higher technical or architectural leadership roles
Prior experience with Salesforce Loyalty Management (highly preferred)
Experience with Industry Clouds (Retail, Consumer Goods, Communications, or Financial Services)
Exposure to Commerce Cloud, Marketing Cloud, Data Cloud , or Einstein AI
Salesforce certifications are highly beneficial and encouraged
Strong presentation and stakeholder communication skills

Senior Technical Consultant – Salesforce Loyalty Cloud

Key skills