ServiceNow Developer – Administrator

Role Overview

• Develop and maintain ServiceNow applications and platform components
• Configure and optimize CMDB and Discovery solutions
• Build Discovery schedules, probes, sensors, and patterns
• Troubleshoot Discovery-related issues involving credentials, network access, and firewall settings
• Develop workflows, business rules, catalog items, UI policies, and client scripts
• Manage MID Server configurations and performance optimization
• Support ITSM, ITOM, SAM Pro, and ITAM implementations
• Collaborate with Agile Scrum teams and stakeholders
• Ensure adherence to ServiceNow best practices and ITIL processes

Requirements

• 4+ years of IT experience
• 3+ years of ServiceNow Development experience
• Strong expertise in ITOM, Discovery, CMDB, ITSM, SAM Pro, ITAM
• Hands-on experience with MID Servers
• Strong JavaScript and Glide scripting knowledge
• Understanding of enterprise infrastructure environments
• Experience troubleshooting Discovery issues

Tech Stack

• ITSM
• JavaScript
• ServiceNow

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities