Support and own defined workstreams within AI-enabled contracting tool implementation, including requirements documentation, testing coordination, rollout support, adoption tracking, and continuous improvement.
Support ongoing administration and optimization of DoorDash’s contract lifecycle management environment.
Partner with vendor technical teams, DoorDash Engineers, Data Systems, GTM, Sales Ops, Deal Desk, and Legal stakeholders to document integration requirements.
Administer global contract template governance processes.
Translate legal and business requirements into clear workflow requirements, metadata structures, field mappings, implementation plans, test scenarios, and reporting-ready processes.
Coordinate UAT, smoke testing, go-live readiness, post-launch issue tracking, training materials, status updates, and stakeholder communications for tooling, workflow, and template changes.
Build implementation plans, training materials, and stakeholder communications for legal technology and contract operations initiatives.

4+ years of experience in legal operations, contract operations, legal technology, technical program management, or systems implementation.
Hands-on experience supporting CLM, workflow, intake, repository, or business systems administration.
Comfortable translating legal and business requirements into technical workflows, metadata structures, and implementation plans.
Strong project and change management skills.
Comfortable partnering with vendor technical teams, engineers, and data stakeholders on integrations, testing, and rollout planning.
Experience working across enterprise systems such as Ironclad, Salesforce, Databricks, Snowflake, or similar platforms.

Legal Operations Lead, Contract Systems

Key skills