Schedule calls and interviews
Maintain candidate database and handling paperwork
Conduct interviews to assess communication skills and gauge job fit for entry level positions (CSR, TSR and Sales Agents)
Administer tests and assist in presenting job offer
Assess system-wide recruitment needs and carry out action plan to meet required staffing needs
Ensure and maintain the Customer Experience by establishing good relationship with our business partners both internally and externally
Complete necessary reports, ad hoc reports as required
On time delivery of closing requirements given the target SLA
Point of contact in close coordination with the hiring department

Bachelor’s Degree in Psychology or equivalent
Atleast 6 months of experience specializing in volume recruiting.
At least 18 years of age
Fresh graduates with exposure to recruitment in a BPO setting is an advantage.
Intermediate knowledge in MS Office applications
Knowledge in utilizing online job portals for sourcing activities
Excellent communication skills
Must possess effective organizational skills and time management skills
Ability to work on several hiring targets simultaneously
Ability to come up with sound and accurate decisions in any given circumstance
Ability to exhibit professionalism
Demonstrated ability to work with a team
Demonstrated ability to communicate effectively and professionally with internal and external associates
Ability to work independently with minimal supervision, meeting multiple deadlines in a high pressure environment.
Ability to work a flexible schedule (shifting schedule)

Recruitment Associate

Key skills