Work directly with complex accounting partners across Queensland to accelerate their growth and increase revenue from their existing client base.
Facilitate sustainable growth, retention, and development within your own portfolio.
Deliver education, strategic advice, and proactive guidance to enable partners to unlock their full potential.
Manage a portfolio of 350 to 400 accounting firms across Queensland to drive digital strategy and increase active platform users and growth.
Execute a high-volume engagement strategy focused on phone-based relationship management, aiming to achieve and meet performance targets.
Champion retention initiatives by mitigating deletion risks and protecting a retention target through proactive education and clear value propositions.
Drive cross-sell and upsell opportunities by synthesising concise pitches that link distinct product offerings together, promoting the adoption of Xero products.

Proven sales performance and a results-driven approach, with comfort working toward monthly revenue and activity targets.
Excellent relationship management skills are part of your toolkit, allowing you to build quick rapport and establish yourself as a trusted advisor across multiple contacts within an accounting firm.
Strong communication and public speaking abilities, enabling you to confidently present product updates and run educational events for groups of partners.
Natural curiosity for the online accounting market and the ability to comfortably navigate CRM databases.
High initiative and the ability to work autonomously across your territory while maintaining a proactive focus on exceeding partner expectations.

Flexible hybrid working arrangements that balance remote work with in-office team connection.

Partner Success Manager

Key skills