translating complex technical concepts into clear, concise, and user-friendly documentation
collaborating with engineers, program managers, and customer stakeholders to develop materials that support cloud implementation, training, compliance, and ongoing operations
creating graphics, visual aids, diagrams, templates, branding and marketing guides, presentations and other communications products in line with brand standards in support of marketing, branding and other key initiatives
creating a consistent look and feel among products
ensuring products are in line with business strategy and messaging
responding to and coordinating requests from business leaders
managing version control and document lifecycle across multiple workstreams
communicating with internal and client project team members
influencing team members regarding solution design, process and/or approaches
working independently to achieve day-to-day objectives with significant impact on operational results or project deliverables
responsible for entire projects or processes within a professional area

BS degree and 4+ years of prior relevant experience
Interim Secret clearance required to start; Ability to obtain Secret clearance required to maintain employment
US citizenship required
5+ years of experience in technical writing, preferably supporting federal or DoD programs
Proven ability to write and edit complex technical content for both technical and non-technical audiences
Familiarity with cloud technologies, cybersecurity principles, and enterprise IT environments
Proficiency in Microsoft Office Suite and documentation tools (e.g., SharePoint, Confluence, Adobe Acrobat)
Strong organizational skills and attention to detail
Excellent verbal and written communication skills

Visual and Graphic Designer

Key skills