Ensuring accurate asset records are maintained within the CMDB and other asset management systems
Ensuring documentation relating to the configuration of the system is kept accurate
Working with the customer and technical resources to ensure that the right level of support is in place for each device, and that support contracts and licenses are renewed on time
Working with the customer and technical resources to ensure asset's obsolescence is managed, including identifying and communicating the risk from an asset going obsolete
Define and enforce asset management policies, standards, and procedures
Carry out regular audits to ensure the configuration remains accurate
Work with various stakeholders to understand customer requirements and ensure support contracts/licensing/options to address obsolescence reflect these
Working as part of a larger service team to ensure SLAs are met and risks are raised and mitigated where possible
Drive improvements in asset lifecycle processes using Lean and ITIL principles
There is a requirement to work onsite on Sellafield site at least once a month to be able to update documentation and carry out audits
Requirements
Experience of Asset Management
Experience working with CMDB (preferably ServiceNow)
ITIL Background
Essential Criteria – BPSS Eligibility: To be eligible for SC clearance, you must have lived and worked in the UK continuously for the past 5 years.