You will take ownership of a variety of enrollment and regulatory related work, making sound decisions as you navigate both routine and more complex situations.
You will develop new employer-specific materials and update existing content to reflect plan changes, ensuring materials align with legal plan documents, product standards and marketing guidelines.
You will continually build and apply your knowledge of defined contribution products to ensure materials align with standard product practices.
You will partner closely with stakeholders and vendors to deliver high-quality work on time while maintaining accuracy, efficiency, and managing cost.
You will maintain accurate records and oversee enrollment kit ordering.
You will spot gaps, ask questions, and continuously look for ways to improve processes, quality, and the overall experience, promoting quality and continuous improvement.

High school diploma or GED or minimum Associate degree in lieu of required experience
3-5+ years of experience that directly aligns with the responsibility of this role
Strong written and verbal communication skills
Ability to thrive in a fast paced, team environment while adapting quickly to changing priorities
Excellent organizational skills with the ability to prioritize workload and multitask while maintaining strict attention to details
Solid relationship management skills with internal and/or external clients (e.g. management, peers, colleagues, customers)
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Effective productivity/technology tools and training
Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities

Senior Enrollment Kit & Regulatory Documents Representative

Key skills