Manage the firm’s account planning framework, including planning templates, planning cadence and ownership standards
Run the account planning cycle end to end, coordinating inputs from Account Leaders, Industry Vertical Leaders and practice line teams
Maintain account plans as living documents, ensuring updates, next steps and accountability after each planning session
Produce account-level coverage maps that capture relationship strength, history and active coverage across priority accounts
Prepare quarterly account plan reviews for the Head of Commercial Strategy and Head of Commercial Enablement, including adherence analysis and plan-versus-actual assessment
Conduct whitespace analysis across priority accounts to identify cross-sell and expansion opportunities
Build and maintain account intelligence profiles, including organizational structure, decision-makers, recent activity and relevant market signals
Translate account intelligence into prioritized opportunities and surface them to the relevant Account Leaders and Industry Vertical Leaders
Partner with the Industry Vertical Leaders to ensure sector-specific insight is reflected in account plans and pursuit strategy
Maintain a firmwide view of cross-sell activity, conversion and outcomes to inform planning and identify patterns
Own the template, standard and cadence for bi-annual client value review across Tier 1 Core and Tier 2 Strategic accounts
Coordinate inputs from the Account Team and Industry Vertical Leaders to assemble pre-reads, value quantification and relationship health analysis
Partner with Delivery Excellence and Account Leaders to ensure value quantification is rigorous, defensible and consistent across accounts
Produce cross-account synthesis from completed reviews, surfacing patterns in client priorities, value drivers and relationship risks
Maintain the signed-off summary, joint goals document and named workstream owners as durable artifacts in DealCloud
Share and manage best practices as well as lead internal trainings where required
Support talent acquisition and firm development efforts
Contribute to creating a high-performing and inclusive culture
Requirements
Manage the firm’s account planning framework, including planning templates, planning cadence and ownership standards
Run the account planning cycle end to end, coordinating inputs from Account Leaders, Industry Vertical Leaders and practice line teams
Maintain account plans as living documents, ensuring updates, next steps and accountability after each planning session
Produce account-level coverage maps that capture relationship strength, history and active coverage across priority accounts
Prepare quarterly account plan reviews for the Head of Commercial Strategy and Head of Commercial Enablement, including adherence analysis and plan-versus-actual assessment
Conduct whitespace analysis across priority accounts to identify cross-sell and expansion opportunities
Build and maintain account intelligence profiles, including organizational structure, decision-makers, recent activity and relevant market signals
Translate account intelligence into prioritized opportunities and surface them to the relevant Account Leaders and Industry Vertical Leaders
Partner with the Industry Vertical Leaders to ensure sector-specific insight is reflected in account plans and pursuit strategy
Maintain a firmwide view of cross-sell activity, conversion and outcomes to inform planning and identify patterns
Own the template, standard and cadence for bi-annual client value review across Tier 1 Core and Tier 2 Strategic accounts
Coordinate inputs from the Account Team and Industry Vertical Leaders to assemble pre-reads, value quantification and relationship health analysis
Partner with Delivery Excellence and Account Leaders to ensure value quantification is rigorous, defensible and consistent across accounts
Produce cross-account synthesis from completed reviews, surfacing patterns in client priorities, value drivers and relationship risks
Maintain the signed-off summary, joint goals document and named workstream owners as durable artifacts in DealCloud
Share and manage best practices as well as lead internal trainings where required
Support talent acquisition and firm development efforts
Contribute to creating a high-performing and inclusive culture