Set and execute the RPS training strategy aligned to business priorities, enabling growth, operational excellence, and client-centric outcomes across Field and Operations.
Partner with RPS & WPS leadership to assess capability gaps, prioritize development needs, and align training investments to key strategic initiatives.
Lead the design, delivery, and continuous improvement of complex RPS training programs, ensuring effectiveness, scalability, and strong organizational readiness.
Drive execution of strategic initiatives by embedding training and change enablement approaches that accelerate adoption, performance, and measurable outcomes.
Build and lead a high-performing training organization, including talent development, succession planning, and performance management.
Monitor and optimize training impact through data-driven insights, while driving process improvements that enhance efficiency, reduce cost, and improve learner experience.
Lead the development and execution of critical training plans to support onboarding of new outsourcing partners, ensuring successful outcomes for Lincoln, seamless integration with RPS teams, and a high-quality experience for customers.

10+ years of experience in training or relevant Retirement Recordkeeping experience aligned to the responsibilities of this role
5+ years of leadership experience, including leading leaders and/or large, complex initiatives
Demonstrated experience working with leadership to drive execution
Proven ability to translate business strategy into actionable training and capability plans
Strong executive presence and influence, with the ability to partner effectively with senior leaders
Demonstrated success leading strategic initiatives and organizational transformation efforts
Proficiency in CoPilot
Working knowledge of Allego, Cantasia, SharePoint site mgt
Ability to drive alignment and collaboration across functions
Strong data-driven decision-making skills, with a focus on measurable outcomes
Ability to lead through change while managing multiple priorities in a fast-paced environment
Demonstrated success in building, developing, and retaining high-performing teams
Strong program and project management capabilities
Proficiency with Microsoft Office Suite

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

AVP, Retirement Training

Key skills