Responsible for day to day accounts receivable processing functions within the company including the efficient processing of orders, payments and delivery
Work closely with the Sales Department to ensure smooth workflows with a strong emphasis on system functionality between the departments
Mastery of the current sales and invoicing platforms allowing for continued development of best practices
Liaise directly with the Sales and Sales Operations teams to work through daily procedure and workflow questions
Work with Finance team members performing hands on AR duties such as invoice creation, account set up, processing and application of credit card payments
Responsible for completion of vendor documentation and oversight of potential customer document management
Knowledge of daily electronic deposits and receipts posting
Updating of process and procedure manuals for basic Accounts Receivable functions
Daily Management of the Accounts Receivable in-box and case system for processing payment inquiries
Professional customer service answering multiple questions via phone, email, case system and Webex

Proficient in Microsoft Office (Word and Outlook)
Strong Microsoft Excel skills
Salesforce experience preferred
Customer Service experience preferred
2 years minimum AR experience required; will consider current ISC2 employees with a minimum of 3 years of Salesforce experience in a relevant department, in lieu of AR experience

Accounts Receivable Specialist

Key skills