Key skills
AzureCloudSQLTableauBIPower BIAzure DevOpsSalesforceCRMJiraAgileScrumStakeholder ManagementSales
About this role
Role Overview
- Manage governance and delivery schedules
- Coordinate CRM integrations
- Validate model outputs before they are loaded into Salesforce
- Ensure the right people have the right information at each phase of the project
- Responsible for documentation
- Manage IT access and deployment approvals
- Coordinate implementation of training for field teams
Requirements
- Experience with Salesforce — Sales Cloud, Service Cloud, or Marketing Cloud (required)
- Experience coordinating, administering, or managing CRM platform projects
- Agile/Scrum methodology tools and backlog management (Jira, Azure DevOps, etc.)
- Salesforce Flow, automation, and declarative configuration
- CRM data models, lead lifecycle, funnel logic, API integrations
- SOQL or SQL — reading, writing, and interpreting queries
- Marketing automation platforms and CRM campaign integration
- Strategic thinking — translates vision into phased deliveries
- Stakeholder management across global and local teams
- Governance mindset — discipline in phases and steps, milestone tracking
- Proactive ownership — identifies risks early and drives solutions
- Comfortable at the intersection of business, data, and technology
- Salesforce certifications (Administrator, Advanced Administrator, App Builder) (preferred)
- CRM analytical models — lead scoring, propensity, uplift, Next Best Action (preferred)
- BI tools: Power BI or Tableau (preferred)
- Experience with CRM programs across multiple markets (preferred)
- Experience in the automotive, retail, or financial services sectors (preferred)
Tech Stack
- Azure
- Cloud
- SQL
- Tableau
Benefits
- N/A