Regional Business Analyst

Role Overview

• Strategic Support for Account Managers (Academic & Government)
• Customer ROI Analysis: Develop and maintain impact reports (using Scopus and SciVal data) to demonstrate the value of Elsevier’s portfolio to key government agencies (e.g., CAPES) and top-tier universities.
• Whitespace Identification: Conduct 'gap analyses' to identify upsell and cross-sell opportunities within existing accounts, particularly for emerging AI-driven tools and Open Access transitions.
• Retention Modeling: Build early-warning systems to identify accounts at risk of non-renewal by analyzing usage patterns and engagement metrics.
• Proposal Support: Assist in the creation of data-heavy commercial proposals for large-scale government tenders and consortium negotiations.
• Regional Leadership & Director Support
• Regional Performance Tracking: Manage and report on regional KPIs, including pipeline health, forecasting accuracy, and revenue targets for the Latam sales team.
• Strategic Project Management: Support the Director in regional initiatives, such as the implementation of new sales frameworks (e.g., ROI-based selling) and the rollout of regional research infrastructure projects.
• Market Intelligence: Monitor the Latin American research landscape, providing updates on competitor moves, government funding shifts, and local academic trends.
• Executive Reporting: Prepare monthly and quarterly business review (MBR/QBR) presentations for global leadership, distilling complex regional data into actionable executive summaries.
• Data Governance & Process Optimization
• CRM Excellence: Ensure the integrity of regional data within Salesforce, acting as the local champion for data hygiene and reporting standards.
• Dashboard Development: Build and maintain automated dashboards (Power BI or Tableau) that provide real-time visibility into account health and regional sales performance.

Requirements

• 3–5 years in business analytics, sales operations, or management consulting—ideally within the EdTech, SaaS, or Academic Publishing sectors.
• Advanced proficiency in Excel (vlookup, pivot tables, modeling) and CRM systems (Salesforce).
• Experience with AI, Power BI, Tableau, or SQL is highly preferred.
• A 'Design Science' approach—you don’t just report on problems; you design artifacts (tools, templates, processes) to solve them.
• Ability to translate complex data into a 'story' that resonates with both academic librarians and high-level government officials.
• Fluency in English, Portugues and Spanish is essential.
• Bachelor's degree in Business, Economics, Data Science, or a related field. An MBA or advanced degree is a plus.

Tech Stack

• SQL
• Tableau

Benefits

• country specific benefits