Subject Matter Expert – Retail Trade & Store Operations, English/Marathi

Role Overview

• Design realistic Retail Trade scenarios in Marathi or English grounded in Indian operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination)
• Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks
• Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism
• Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations

Requirements

• Native-level Marathi with strong professional English proficiency
• 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations
• Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations
• Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Indian retail environments

Benefits

• Your schedule, your rules.
• Get paid quickly and fairly.
• Work on projects that actually matter.
• Be part of something bigger.
• Grow without limits.
• Have fun doing what you love.