Provide highly visible customer support through on-site installation.
Oversee necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Instruct customers in the operation and maintenance of the system.
Engage with customers to understand their analytical workflows and tailor service offerings.
Enhance account profitability through efficient service execution and by identifying revenue opportunities.
Maintain assigned assets, including tools, test equipment, and service parts inventory.
Attend higher level certification through company sponsored training & development offerings.
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities.

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
Vendor issued certification on relevant laboratory equipment
Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
Ability to travel by air, vehicle and/or other means of transportation as business requires.
Valid driver’s license and safe motor vehicle operation.

Field Service Engineer – Oklahoma City

About this role