Population Health Program – Analytics Manager

Role Overview

• Leads workflow and tool development, process improvement, implementation, and performance monitoring for key Population Health initiatives
• Serves as the organization-wide program manager for designated initiatives
• Works closely with market-level population health teams and leaders to support achievement of nursing and case management outcomes
• Develops and maintains enterprise-wide processes and programs in collaboration with Directors and Vice Presidents of Population Health
• Serves as a business owner in partnership with IT and Analytics teams
• Ensures tools and reporting solutions are designed to meet operational and clinical business needs
• Key responsibilities include leading user acceptance testing and data validation activities, monitoring workflow functionality
• Collaborates with cross-functional program leaders to strengthen implementation processes and reporting over time
• Provides indirect leadership through the development and delivery of training and train-the-trainer programs

Requirements

• Current and active clinical licensure in good standing
• Bachelor’s degree required
• Master’s degree in technology or clinical informatics preferred
• Minimum of 5 years’ experience working in a clinical setting, with at least 3 years of population health related experience in a value-based care setting
• Minimum 2 years Clinical Informatics and/or Analytics experience required with preference for those with productivity and KPI tracking experience
• Demonstrated experience and success with clinical program design, implementation and leadership in a multi-location, preferably national geographic model
• Strong project management, analytical, and problem-solving skills , with a data-driven approach to optimization of workflows, processes, and implementation
• Demonstrated proficiency in data validation, reporting, and analysis, data driven decision making and issue identification and tracking
• Experience serving as business owner for tech solutions, including requirement development, solution testing, and data validation
• Detail oriented, with strong problem-solving and organizational skills
• Demonstrated highly effective written and verbal communication
• Highly professional, and able to respond effectively to rapidly changing circumstances both internal and external to the ConcertoCare organization
• Demonstrated ability to perform multiple concurrent tasks with minimal supervision and meet deadlines
• Ability to work in a fast-paced, dynamic environment and work well with others on a team
• Proficient in computer skills to include Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Expert-level proficiency in clinical documentation and reporting systems including EMRs such as eCW and reporting platforms such as Power BI.

Benefits

• full healthcare coverage
• a 401K with match
• broad range of other health, wellness, and financial benefits