Systems Functional Analyst

Role Overview

• Providing functional analysis of business systems
• Guiding user interface design and system functionality
• Addressing customer questions related to the systems/applications, researching open requests, and contacting external contacts for answers
• Coordinating with external system POCs to set up interfaces and resolve issues
• Supporting the management of the product backlog and development assignments and translating customer requirements into actionable tasks for the development team
• Managing, documenting, and participating in user events, including training, testing/evaluation sessions, user acceptance testing, and product review sessions
• Learning new applications and related business processes to document/communicate the system gaps with customer requirements
• Facilitate discussions with various personnel to document requirements and specifications, including intended outcomes, features, and functionality
• Develop and document functional specifications associated with system enhancements
• Ensure clarity of documented requirements to prevent scope creep, gold plating, or non-value-added activities
• Document business requirements according to industry best practices and PMO processes
• Document functional workflow diagrams to capture business goals and high-level scope
• Coordinate project deliverables with the Project Manager, including project meeting scheduling, activity tracking, status report creation
• Demonstrate superior customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity

Requirements

• US Citizenship with the ability to obtain and maintain a US Government Clearance
• Five (5) years of functional analysis of enterprise software
• Excellent communication skills, both written and oral
• Experience collaborating with technical and non-technical team members
• Ability to apply experience in Microsoft product suite, including MS Project and MS Office (specifically Excel, Word, and PowerPoint)
• Ability to solve problems, identify risks, and communicate results and recommendations to leadership and customers
• Proven ability to communicate effectively with technical, operational, and management audiences with broad and varied backgrounds
• Technically capable of employing new tools and related technologies supporting the project, specifically including tools for collaboration and agile scrum artifacts
• Familiarity with the Department of Defense (DoD) Procure-to-Pay processes and the Department of the Navy (DON) Electronic Procurement System (ePS)
• Experienced on DoD RMF and MASS workflows.

Benefits

• Being part of a remote-first environment that rewards dedication and innovation
• Competitive compensation and benefits package that includes bonuses and 401K with 6% matching that vests immediately
• Comprehensive benefits package including medical (Cigna), dental and vision (Principal), 401(k), PTO, education reimbursement, and certification reimbursement