Leading and guiding a team of account managers to ensure exceptional client satisfaction, energy savings goal attainment, and overall success in managing key accounts.
Foster a collaborative and high-performance team culture focused on exceeding goals and models our CLEAResult values of Accountability, Trust and Transparency.
Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction.
Develop and execute strategic account plans that drive customer satisfaction and retention.
Standardize and implement a lead tracking report to monitor KPI’s and assess the performance of the account management team.
Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans for continuous improvement and growth.
Partner with program management and leadership to develop strategy and provide solutions that inform outreach, marketing, external training and education, and other key program activities which drive goal achievement.

3
5 yrs of experience in account management, with a track record of successful client retention and revenue growth.
Prior experience leading a team and possess strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to use data to drive decision-making.
Strategic thinking and the ability to develop and execute effective account plans.
Proven track record of creating successful customer engagement strategies and campaigns.
Experience with Microsoft Office suite and Salesforce.
Curiosity for the energy industry and a passion for driving changes in the way people use energy
Ability to understand and effectively articulate technical concepts to various audiences

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Regional Account Team Manager

Key skills