Execute and govern projects in accordance with PMBOK®, Nokia Project Management processes, and approved Project Management Plans.
Develop, maintain, and control Project Management Plans, phase plans, schedules, and baselines throughout the project lifecycle.
Monitor project performance against scope, schedule, cost, and quality targets, implementing corrective and contingency actions when required.
Prepare and manage hardware demand forecasts, ensure forecast accuracy, and address deviations through timely corrective measures.
Track, analyze, and report project KPIs, metrics, milestones, costs, effort, and forecasted completion indicators using approved Nokia reporting tools.
Ensure successful project closure, including completion reviews, lessons learned, and formal acceptance processes.
Manage customer relationships, expectations, and communications to ensure timely input, alignment, and achievement of project objectives.
Obtain customer sign-off for project deliverables and formal acceptance of project completion.
Ensure project delivery within approved budgets, profitability targets, and overall P&L objectives.
Oversee contract administration, billing, payments, purchase order approvals, and order management activities within the agreed contract scope.
Identify, escalate, and manage project deviations, change requests, claims, risks, and contractual impacts.
Contribute to internal and customer project reviews while ensuring compliance with PM best practices and quality guidelines.

Experience in project management position preferable in an international environment (3+ years)
Good knowledge of project and program management methodologies
Ability to work across boundaries
Strong motivational and empowerment skills
Strong communication and presentation abilities
Strong relationship management skills
Demonstrated ability to build relationships and networks and to work effectively with multiple stakeholders in a changing environment
Demonstrated excellent oral and written communication skills
Experience of working cross-culturally and able to demonstrate experience of working and thinking globally
Experience of cross-functional team working and performing effectively in a matrix environment
Fluent in English (both written and speaking

Flexible working arrangements to support work–life balance
A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
Medical insurance plan and annual reimbursements for dental, eyeglasses, or lenses
Sports, wellness, and culture reimbursements, including monthly support for activities, kindergarten, and after-school expenses
Ticket Restaurant e-card and transportation allowance for daily convenience
Generous referral bonus for referring qualified candidates
24+ paid vacation days and three annual bonuses (Performance, Christmas, and Easter)
Well-being programs to support your mental and physical health
Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
A learning culture that promotes continuous personal and professional growth – for your role and beyond

Customer Project Manager

Key skills