Drives client projects and events from inception to retrospective.
Oversees a schedule of events with minimal daily guidance/supervision.
Directs and manages multiple projects independently.
Gather event details and requirements from stakeholders, manage planning and execution of events.
Own the communication cycle with requestors, both internal and external.
Coordinates with event delivery contributors to ensure successful completion of event goals.
Coordinates internal resources and third parties/vendors for the execution of approved events.
Defines project measurables, involving all relevant stakeholders and ensuring technical feasibility.
Initiates updates, resolves issues, and identifies process improvements.
Explains 1st party platforms and also troubleshoots hardware.
Works with the team to define and document material flow and standard operating procedures.
Generates metrics and communicates them to internal stakeholders.
Manages booking, scheduling, and expense reporting for events/travel.
Provides event support in busier periods, including: unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
Prepares devices for distribution including, but not limited to software updates, flashing devices, and troubleshooting.
Other duties as required.
Requirements
Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Excellent communication skills, including writing, proofreading skills, and speaking
10+ years in telecom/network engineering, OSS platforms, or network operations
Strong knowledge of IP/MPLS, Ethernet, optical transport, and telecom infrastructure
Experience with OSS/network inventory tools (e.g., Ericsson ENM, Nokia NSP, Oracle OSS, Bentley)
Deep understanding of configuration management, discovery/reconciliation, and ITIL practices
Proven ability to set standards, influence engineers, and drive process improvements
Experience in regulated/utility environments is a strong plus
Tech Stack
Oracle
Benefits
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law