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Senior Renewals Manager at Gainsight | JobVerse
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Senior Renewals Manager
Gainsight
Remote
Website
LinkedIn
Senior Renewals Manager
South Carolina, United States of America
Full Time
4 hours ago
$105,000 - $114,000 USD
Visa Sponsor
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Key skills
SaaS
Leadership
Risk Management
Communication
Negotiation
Remote Work
Customer Success
Account Management
Sales
About this role
Role Overview
Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions.
Act as an escalation point for stalled or high-risk renewals.
Mentor and coach P3 Renewal Managers.
Partner with CS leadership to align value delivery to renewal outcomes.
Provide structured feedback to RevOps and Product on churn drivers.
Maintain accurate forecasts for complex renewal portfolios.
Requirements
6+ years in Renewals, Account Management, or Customer Success
Demonstrated success closing complex SaaS renewals
Strong negotiation and executive communication skills
Proven ability to manage ambiguity and competing priorities
Deep understanding of SaaS pricing, packaging, and procurement
Strong forecasting and risk management discipline.
Nice-to-have skills: Experience in a dedicated Renewal Manager role.
Prior quota-carrying sales background.
Experience with multi-product SaaS portfolios.
Familiarity with churn mitigation frameworks and save motions.
Exposure to pricing strategy or deal desk leadership.
Benefits
fully covered medical premiums (employee-only)
flexible PTO
401(k) plan
dental and vision coverage
remote work options
$10,000 lifetime fertility stipend
access to coworking spaces around the globe
dedicated Recharge Holidays
one long weekend each quarter to relax and reset
Apply Now
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