Funding Manager

Role Overview

• Oversee all facets of the daily operation of the Funding Department ensuring compliance with state and federal laws, policies, and regulations
• Supervise, train, coach, and mentor staff
• Communicate and lead the team to meet revenue and forecasting goals
• Initiate and monitor action plans when business results are not meeting established operational targets or indicate future operational performance issues
• Maintain internal controls over funded sales pipeline and monitor incoming funding requests, third party submissions, authorization approvals and order processing ensuring compliance with established policies and procedures
• Actively engage in process improvement initiatives and ensure that established policies and procedures are implemented and sustained
• Respond to escalated issues involving customer inquiries, sales staff concerns and third-party payers
• Help to drive and track KPI’s and monthly sales goals across the department
• Communicate frequently with employees, management staff, field staff, SLP’s, billing/collections insurance provider personnel, educational or government institutions, clients and family members on funding requirements and authorization requests
• Assist the Director of Funding in the development of new initiatives to drive top line sales growth, reduce cycle time and improve inter-departmental operations
• Provide education support on the funding process and communicate funding related problems with third party payers and changes in funding requirements
• Update funding policies and procedures as warranted

Requirements

• Bachelor Degree and 5+ years’ experience in funding authorization or supervision preferred
• Previous management or leadership experience preferred
• Strong Oral and written communication skills
• Strong Presentation skills
• Interpersonal, collaboration, and teaming skills
• MS Office Outlook, Word, Excel, and PowerPoint, Teams/Zoom

Benefits

• Flexible work arrangements
• Professional development opportunities
• Collaboration and teamwork culture