Senior Business Analyst, People Digital Experience

Sandisk is a leader in Flash and advanced memory technologies, committed to innovation and quality. The Senior Business Analyst in People Experience will optimize HR technology solutions, enhance employee experiences, and support the deployment of AI-enabled processes within the organization.

Responsibilities:

• Partner with HR Centers of Excellence (Total Rewards, Benefits, Operations, etc.) to gather, analyze, and document business requirements
• Document current state and future state processes, workflows, and system interactions
• Flag data compliance and regulatory considerations during requirements gathering
• Conduct fit-gap analyses and advise stakeholders on system capabilities and possible solutions
• Translate business needs into requirements, user stories, and acceptance criteria for IT
• Support solution design reviews and provide input on business feasibility, process impacts, and dependencies
• Identifying opportunities to enhance processes through AI and automation enablement
• Partner with IT to validate that system solutions align with approved requirements and business processes
• Prepare, deliver, and maintain assets such as training materials, job aids, and enablement sessions
• Lead User Acceptance Testing (UAT) including test case creation and defect tracking
• Coordinate testing efforts with HR business users and technical teams
• Own testing and validation of new features delivered through Workday semiannual releases and ServiceNow updates
• Assist with go-live readiness, deployment activities, and post-implementation validation
• Serve as a liaison between HR stakeholders and IT development team
• Proactively monitor and support the resolution of complex incidents and service tickets in partnership with IT

Requirements:

• Minimum of 5 years' experience, including at least 3 years as a business analyst supporting HR technology at a complex global organization
• Bachelor's degree in a relevant discipline
• Hands on experience with supporting solution builds within Workday HCM across core modules with direct ServiceNow HRSD experience a plus
• Demonstrated experience with gathering requirements, fit-gap analysis, functional design, and leading User Acceptance Testing (UAT)
• Demonstrated ability to write functional requirements, user stories, and acceptance criteria for IT development teams
• Workflow process design experience using flowchart software such as Visio or Figma
• Experience working in Agile and Scrum delivery environments
• Strong understanding of HR business processes across the employee life cycle (e.g., hire to retire)
• Excellent written and verbal communication skills, with the ability to engage technical and non-technical stakeholders, including senior leadership