Real Estate Project Delivery Associate Manager

Salesforce is the #1 AI CRM, driving customer success through innovation. The Program Manager plays a key role in supporting and leading real estate projects in the AMER region, ensuring successful project delivery and collaboration with various internal partners.

Responsibilities:

• Support multiple expansion and refresh capital fit out projects in various locations across the AMER region, with a prime focus on NY. NY projects are multi-million dollar large scale TI renovation and refresh projects of around 100,000+ sqft, and are currently in-flight
• Run individual and sometimes complex operational capital projects
• Ensure successful project delivery within approved budget and schedule meeting multiple internal business unit objectives
• Help communicate project details at all levels, reporting and advising on project status, risks and general status updates
• Improve the partnership of all project team members including outsourced project managers, architects, engineers, design consultants, construction managers and administrative support
• Experience with outsourced 3rd party PM provider support and delivery model
• Support the preparation of detailed construction cost estimates and documentation for project funding authorization
• Manage design stakeholders through the various design stages of the projects
• Support the development of the project playbook, our process for managing project cost, schedule, quality, risk, and communications
• Support the preparation of detailed construction cost estimates and documentation for project funding authorization
• Monitor progress, provide financial control and ensure the quality of project delivery
• Work collaboratively with the appropriate internal partners in Security, IT, Legal, HR, Finance, Branding, Marketing and Corporate Communications
• Participate in the vendor selection and performance management process for design partners, consultants, contractors, and other outside vendors, typically through an RFP process
• Have an understanding of regulatory agency process and regulations to ensure that projects comply with all applicable legal requirements
• Facilitate and support landlord communications and approvals related to project delivery
• Ensure smooth project closeout and transition to business operations

Requirements:

• A higher education certificate in Architecture, Project Management, Engineering, Construction or a related field is desirable
• Must demonstrate good understanding of the project design & delivery process, preferably having direct involvement with capital real estate projects including exposure to budget control, design and construction coordination, and project scheduling
• Professional registration and other advanced training is also welcomed
• An excellent ability to communicate and the understanding of how to build relationships and empower various teams
• Good analytical skills and attention to detail are crucial
• Must exhibit initiative, have a strong desire to achieve results and be politically astute across a heavily matrixed organisation
• Proficiency in real estate financial analysis is desired
• Demonstrate an ability to read and understand architectural drawings
• Knowledge of Smartsheet, MS Suite, including Project, CAD/CAFM systems is desirable but not crucial