Key skills
Technical recruitingHR policiesEmployment lawsFull cycle recruitingHR softwareApplicant tracking systemsADPData analysisRelationship-buildingSaaSCommunication
About this role
Sangoma is a leader in business communications, committed to empowering businesses with essential communication solutions. The HR Business Partner will focus on IT recruiting and HR generalist responsibilities, engaging top technical talent and enhancing the employee experience through various HR initiatives.
Responsibilities:
- Source, screen, and engage top technical talent across multiple functions
- Partner with hiring managers to define job requirements and develop innovative sourcing strategies
- Manage the full cycle recruiting process, from interview coordination to offer negotiations
- Provide a stellar candidate experience, ensuring a seamless and engaging hiring process
- Analyze recruiting data and metrics to improve efficiency and hiring outcomes to create monthly reports
- Represent the company at job fairs and networking events to attract diverse talent
- Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters
- Support activities centered around the employee experience of onboarding, transfers, and offboarding
- Assist with employee relations, performance management, and compliance initiatives
- Maintain accurate HR records and support HRIS data integrity
- Generate reports and insights to support data-driven HR decision-making
- Contribute to training and development initiatives to enhance employee growth
- Partner with the HR team to drive engagement, culture, and continuous improvement projects
Requirements:
- 3+ years of experience in technical recruiting and HR functions (or equivalent education/experience)
- Prior experience working in a software or SaaS based technology company
- A strong understanding of HR policies, employment laws, and best practices
- Proven ability to manage full cycle recruiting for technical roles
- Excellent communication, relationship-building, and organizational skills
- Analytical mindset with the ability to interpret HR and recruiting data
- A self-starter attitude with a desire to learn and grow in a dynamic team environment
- Must be authorized to work in the United States on a full-time basis for any employer
- Proficiency in HR software, applicant tracking systems, and ADP