Softtek Integration Systems, Inc. is seeking an experienced Senior Software Engineer. The role involves architecting AI, automation, and integration solutions across various platforms while leading cloud-native design and overseeing enterprise automation pipelines.
Responsibilities:
- Architect AI, automation, and integration solutions aligned with enterprise Digital Solutions, Salesforce CRM processes, Onboarding systems, and Customer Engagement platforms
- Lead cloud-native and serverless design using AWS services (Lambdas, API Gateway, Step Functions, DynamoDB, S3, CloudWatch)
- Oversee enterprise automation pipelines using n8n and communication flows via Twilio
- Govern Microsoft Office 365 integrations using Graph API, Teams, SharePoint, and enterprise workflows
- Define end-to-end platform integration standards and ensure interoperability across all digital channels
- Set engineering policies around code quality, security, DevSecOps, and compliance
- Mentor Specialist and Junior engineers; conduct architectural reviews and approve solution designs
- Support regulatory alignment and risk management (NIST, CIS, ISO27001)
- Collaborate with Product, Security, Data, Innovation Hub, and Infrastructure teams
Requirements:
- 7+ years building enterprise software, AI solutions, and cloud-native digital platforms
- Expertise integrating Salesforce, Onboarding systems, Customer Engagement platforms, and Digital Solutions ecosystems
- Advanced experience with LLM orchestration, vector DBs, event-driven architectures, serverless design
- Strong familiarity with omnichannel communication strategies
- Strong bilingual communication (English/Spanish preferred)
- Architect AI, automation, and integration solutions aligned with enterprise Digital Solutions, Salesforce CRM processes, Onboarding systems, and Customer Engagement platforms
- Lead cloud-native and serverless design using AWS services (Lambdas, API Gateway, Step Functions, DynamoDB, S3, CloudWatch)
- Oversee enterprise automation pipelines using n8n and communication flows via Twilio
- Govern Microsoft Office 365 integrations using Graph API, Teams, SharePoint, and enterprise workflows
- Define end-to-end platform integration standards and ensure interoperability across all digital channels
- Set engineering policies around code quality, security, DevSecOps, and compliance
- Mentor Specialist and Junior engineers; conduct architectural reviews and approve solution designs
- Support regulatory alignment and risk management (NIST, CIS, ISO27001)
- Collaborate with Product, Security, Data, Innovation Hub, and Infrastructure teams