SmartSuite Associate – Product & Sales Engineer

SmartSuite is a fast-growing SaaS company dedicated to transforming how teams manage business processes and workflows. They are seeking a SmartSuite Associate – Product & Sales Engineer to support the Product Manager and Sales Engineer in creating tailored solutions and demonstrating SmartSuite's capabilities to prospective clients.

Responsibilities:

• Configure SmartSuite solutions using our no-code platform
• Support the creation of tailored proof-of-concepts for prospective customers
• Prepare and maintain demo environments for sales and product presentations
• Help translate client requirements and market needs into SmartSuite configurations
• Assist with light solution design and workflow mapping
• Support data setup, cleanup, and light analysis for demos and POCs
• Help document repeatable solution patterns, templates, and demo use cases
• Collaborate with Product and Sales Engineering to refine how SmartSuite is positioned and demonstrated
• Contribute ideas for improving demo quality, solution packaging, and customer-facing workflows

Requirements:

• Strong interest in no-code platforms, SaaS, workflow automation, and business process design
• Ability to understand client needs and translate them into practical product setups
• Detail-oriented and comfortable configuring systems, data, fields, views, dashboards, and automations
• Strong problem-solving skills and a builder/operator mindset
• Comfortable working cross-functionally with Product, Sales, and Customer-facing teams
• Clear communicator with the ability to document processes and explain solutions
• Curiosity, adaptability, and willingness to learn quickly
• Experience with SmartSuite or another no-code / low-code platform
• Exposure to sales engineering, product operations, customer success, or implementation work
• Experience building demos, templates, workflows, dashboards, or proof-of-concepts
• Basic understanding of business operations, CRM, project management, or workflow automation use cases
• Comfort working with structured data and light analysis