New Era Technology is committed to creating a workplace where everyone feels valued and empowered. The Physical Security Solutions Engineer will be responsible for creating estimates and proposals for customers, gathering information, and assisting Project and Sales Account Managers with their projects.
Responsibilities:
- Engage with the sales team as the product expert and as an integral part of the sales process
- Fluidly discuss Video Surveillance, Access Control and Intrusion systems and services with the sales team and customers who have a wide range of knowledge and experience
- Review data to determine material and labor requirements for assigned projects; often related to but not limited to Video Surveillance, Access Control and Intrusion Detection systems
- While following department processes, gather and compile information in order to create estimates for customers
- Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates
- Write comprehensive scope of work and formal proposals
- Attend internal and external meetings and participate in the respective project kick-off meetings for assigned work
- Consult with assigned internal customers, vendors, sales or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects
- Assist Operations personnel with understanding agreements and bid figures for assigned projects
- Act as the subject matter expert in a technical capacity for assigned projects
- Manage multiple tasks related to assigned customer with a sense of urgency and in a timely manner with accuracy
Requirements:
- 2+ years' experience with one or more of the following technologies: Access Control, Video Surveillance, Intrusion and IT Infrastructure
- Familiar with a variety of security device manufacturers
- Ability to be agile and manage your own workload with little supervision
- Ability to be a productive contributor in a remote working environment
- 2+ years of pre-sales, customer facing, engineering experience and 2+ years' experience in estimating, design or engineering
- Experience in the industry or related experience working with large-scale projects or national deployments
- Experience designing, configuring and engineering Video Surveillance, Access Control, Intrusion, infrastructure, data networks
- Intermediate Excel skills including formatting and formula creation
- Intermediate MS Word skills
- Working knowledge of IP Networking