Sr Software Engineer - Customer Systems, Information Systems & Technology (IS&T)

Apple is seeking a Sr Software Engineer to join their Information Systems and Technology (IS&T) organization. The role involves leading the design and architectural development of complex solutions to enhance the customer experience across various sales and service channels while collaborating with cross-functional teams.

Responsibilities:

• Lead brainstorming sessions to gather/understand requirements
• Perform high-level systems impact analysis for new initiatives
• Implement prototype and/or verify concepts
• Deliver Scalable, High-Quality, End-to-End Solutions in collaboration with stakeholders, engineering, and cross-functional teams
• Create High-level and Low-level design artifacts
• Conduct architecture reviews and executive briefings for high-impact projects
• Ensure proper requirement traceability and delivery during development and Integration Testing
• Provide solution hand-off and training for the new features to Operations and Production Support teams
• Work with other architects to standardize architectures and establish an architecture governance framework across the organization
• Develop product roadmaps and identify new use cases
• Navigate and execute in an environment of ambiguity and lead teams to the successful delivery of solutions
• Manage multiple global efforts simultaneously