Staff, Site Reliability Engineer (SRE)

Sprinter Health is reimagining how people access care by bringing it directly to their homes. They are seeking a Staff Site Reliability Engineer to build the reliability, infrastructure, and security foundations that power last-mile healthcare delivery at scale, focusing on operational efficiency and system resilience.

Responsibilities:

• Design, build, and improve the infrastructure that powers Sprinter’s patient care, clinician operations, internal tooling, and partner-facing systems
• Improve reliability across distributed systems, cloud infrastructure, CI/CD, observability, and incident response
• Raise the security baseline across cloud infrastructure, access controls, secrets management, identity, and operational workflows
• Build and maintain infrastructure as code using Terraform and related tooling
• Automate manual infrastructure and operational processes through scripting, tooling, and platform improvements
• Partner with engineering teams to improve system architecture, deployment practices, monitoring, logging, and alerting
• Troubleshoot complex issues across infrastructure, application, data, and operational boundaries
• Help define reliability, security, and infrastructure standards that allow Sprinter to scale without creating brittle systems
• Support incident response practices, postmortems, operational readiness, and continuous improvement across engineering
• Make pragmatic tradeoffs between reliability, security, speed, and simplicity in a fast-moving startup environment

Requirements:

• Spent 8+ years in site reliability engineering, platform engineering, infrastructure engineering, security engineering, or related technical roles
• Led high-impact infrastructure, reliability, platform, or security projects end to end with minimal oversight
• Built and operated production systems in cloud environments, ideally AWS and/or GCP
• Worked deeply with infrastructure as code, ideally Terraform
• Improved observability, monitoring, logging, alerting, and incident response practices across engineering teams
• Automated infrastructure, deployment, or operational workflows using scripting languages such as Python, Bash, or TypeScript
• Improved cloud security, access management, secrets management, networking, or operational controls
• Troubleshot production issues across application, infrastructure, networking, and deployment layers
• Worked in environments where reliability, security, ambiguity, and speed all matter
• Made technical decisions that balanced immediate business needs with long-term scalability, reliability, and maintainability
• You've built or scaled infrastructure in health tech, logistics, marketplace, fintech, or other operationally complex environments
• You've worked in mid- or growth-stage startups where speed, ambiguity, and pragmatic decision-making were required
• You have experience improving security posture in a practical, engineering-friendly way
• You've helped establish reliability standards, incident response practices, or platform patterns across an engineering org
• You're comfortable working directly with product engineers, data teams, operations, security stakeholders, and technical leadership
• You have experience mentoring engineers and raising the operational bar across a broader engineering team
• You've worked in regulated environments and understand the importance of privacy, security, and compliance best practices
• You have people management experience or interest in growing into broader technical leadership over time