Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We are seeking a Senior Manager, Technical Product Management to lead and scale product capabilities across our healthcare payer technology portfolio, translating customer and market insights into high impact, scalable products.
Responsibilities:
- Partner with product managers, business stakeholders, and customers to capture Voice of Customer (VOC) and translate insights into product capabilities and jobs to be done
- Drive product strategy through clear articulation of vision, value proposition, and strategic and feature roadmaps
- Create and communicate compelling value propositions through internal marketing and stakeholder communications
- Ensure all features and initiatives are clearly tied to OKRs and business outcomes
- Manage complex requirements and continuously refine products based on evolving business goals, market needs, and customer feedback
- Oversee prioritization and trade off decisions, balancing customer experience, business requirements, technical constraints, performance, and operational needs
- Decompose high level capabilities into features, epics, and user stories that are clear, actionable, and measurable
- Partner closely with engineering teams to define requirements, user stories, and acceptance criteria
- Support product backlog management and prioritization across scrum and feature teams
- Drive feature level budgets and ensure efficient use of resources
- Support integration testing, automation practices, and DevOps aligned delivery models
- Maintain a solid understanding of end to end solutions, including system integrations and data flows
- Understand feature impacts and dependencies across platforms and portfolios
- Actively advance understanding of the product operating model and product culture across teams
- Demonstrate working knowledge of modern product and delivery tools such as Aha, Rally, GitHub, and DevOps practices
- Effectively balance the needs of operations, data, and engineering teams
- Serve as a credible and trusted partner to senior business and technology leaders
- Speak fluently to both technical and non technical audiences across teams and levels
- Lead complex, cross functional discussions and drive alignment through fact based, customer centric decision making
- Diffuse conflict and drive consensus by focusing on the greater good of the product and customer needs
- Anticipate stakeholder needs by preparing options, trade offs, and recommendations in advance
- Provide situational coaching and support to other product managers and product teams
- Positively influence product outcomes through mentorship and collaboration
- Actively attract, assess, and hire top product talent using a calibrated bar for excellence
- Contribute to hiring decisions and leverage professional networks to identify qualified candidates
- Train and mentor junior interviewers through shadowing and best practice guidance
- Foster a culture of transparency, growth mindset, and continuous learning
Requirements:
- Bachelor's Degree
- 10+ years of experience in Product Management, with significant experience in technical or platform products
- Experience as a Product Manager supporting Data Science, Software applications, and / or AI projects
- Solid experience working with engineering, data, and architecture teams
- Experience with Agile delivery models and product management tooling (Aha, Rally, GitHub, etc.)
- Demonstrated ability to manage complex product portfolios and cross team dependencies
- Proven success driving product strategy, roadmaps, and execution at scale
- Experience in US Healthcare Payer domain (claims, eligibility, care management, provider data, analytics, etc.)
- Experience scaling product organizations or leading through transformation
- Exposure to data platforms, analytics products, or AI/ML enabled solutions
- Familiarity with regulated environments and compliance driven product delivery