Work From Home | Customer Service | Vacation Planner

Careers In Travel is a professional travel planning company that specializes in personalized vacations. They are seeking a detail-oriented and customer-focused Vacation Planner to assist clients with their travel plans and provide outstanding customer service in a fully remote role.

Responsibilities:

• Provide exceptional customer service to clients via phone, email, and online communication
• Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
• Prepare and present travel quotes and options based on client preferences
• Handle booking arrangements and ensure accurate documentation
• Maintain ongoing communication with clients before, during, and after their trips
• Collaborate with travel partners and suppliers to secure the best options for clients

Requirements:

• Strong customer service skills and a professional, friendly demeanor
• Excellent written and verbal communication abilities
• Ability to multitask and manage time effectively in a remote setting
• Basic computer skills and reliable internet connection
• Previous customer service or travel industry experience is a plus but not required