Director, Product Management - Marketing and Player Experiences

Light & Wonder is a leader in land-based gaming technology, and they are seeking a Director of Product Management to oversee marketing promotions and player experience. This role is responsible for the strategy, execution, and financial performance of player-facing product capabilities, ensuring cohesive and optimized experiences across various platforms.

Responsibilities:

• Owns the vision and strategy for marketing promotions and player experience across all customer-facing products and platforms
• Defines and drives end-to-end player journeys, ensuring consistency and differentiation across physical and digital touchpoints
• Partners with design, UX, analytics, and engineering to translate player insights and operator needs into scalable product capabilities
• Leads product management for player marketing, promotional mechanics, loyalty enablement, and engagement tools
• Ensures promotional features are configurable, compliant, measurable, and optimized for operator performance and player engagement
• Drives innovation in promotional offerings to increase player frequency, spend, and lifetime value
• Owns product-level P&L, including revenue growth, cost management, margin performance, and investment prioritization
• Builds and manages business cases, pricing strategies, and ROI models for new and existing products
• Allocates R&D and operational investment to maximize financial return and strategic impact
• Creates, maintains, and communicates a multi-year product roadmap aligned to business priorities, market needs, and financial goals
• Drives disciplined product lifecycle management from concept through launch, optimization, and end-of-life decisions
• Ensures on-time, high-quality delivery through close collaboration with software development, QA, operations, and regulatory teams
• Leads cross-functional go-to-market execution, including positioning, launch readiness, sales enablement, and customer communications
• Serves as the senior product interface to Sales, Marketing, Operations, Finance, and executive leadership
• Builds and manages key brand, partner, and licensor relationships as applicable
• Ensures all products meet gaming regulatory requirements and internal compliance standards
• Maintains deep awareness of gaming industry trends, competitive landscape, and emerging player experience expectations

Requirements:

• 10+ years of progressive product management experience, including senior leadership roles
• Proven ownership of product P&L and financial performance
• Extensive experience in gaming player marketing and promotions
• Demonstrated success delivering player experience improvements across EGM, online, mobile, kiosk, and connected ecosystems
• Strong executive leadership and cross‑functional influence
• Deep expertise in product strategy, lifecycle management, and roadmap execution
• Advanced financial acumen, including pricing, forecasting, and ROI analysis
• Data‑driven decision making with strong analytical skills
• Strong understanding of gaming regulations, compliance, and operational constraints
• Excellent communication, organization, and stakeholder management skills
• Bachelor's degree in related field required
• Prior gaming industry experience strongly preferred
• Master's degree preferred