Business Development Representative (Job ID: ISHKYL1)

InsideOut is a premier commercial management company specializing in building maintenance and facility solutions across North America. They are seeking a highly motivated Business Development Representative to focus on outbound prospecting and appointment generation to support the sales team.

Responsibilities:

• Execute a high daily volume of outbound cold calls, emails, and text messages to targeted B2B prospects
• Navigate gatekeepers and overcome objections to secure qualified appointments
• Pitch facility maintenance and janitorial services confidently and conversationally
• Maintain disciplined and consistent follow-up sequences across multiple touchpoints
• Send professional follow-up emails and marketing materials immediately after prospect conversations
• Coordinate and manage scheduling calendars for local sales executives to ensure smooth appointment flow and travel timing
• Maintain accurate CRM records, lead statuses, and pipeline activity
• Systematically cycle through assigned territories every 2–3 months for continued outreach
• Research and identify new decision-makers within target organizations
• Update CRM data with accurate and relevant contact information
• Log detailed notes from conversations to ensure sales executives are fully prepared before meetings
• Prepare and submit weekly and monthly sales activity reports
• Track outreach volume, pipeline performance, and appointment conversion rates
• Communicate consistently with leadership regarding pipeline progress and territory activity

Requirements:

• C1 English level is required
• Proven outbound B2B cold calling and appointment-setting experience is required
• Exceptional verbal and written English communication skills
• Strong cultural awareness and ability to communicate confidently with U.S.-based business owners
• Experience using CRM systems and sales outreach/dialer platforms
• Ability to move fluidly off-script and handle objections naturally
• Strong conversational and relationship-building skills
• Highly organized with excellent follow-through and attention to detail
• Comfortable working in a fast-paced and performance-driven environment
• Competitive and goal-oriented mindset
• Resilient under pressure and motivated by achieving targets
• Positive and energetic personality despite frequent rejection
• Self-motivated and capable of maintaining urgency throughout the workday
• Reliable, proactive, and highly disciplined