Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Product Manager - Network Performance is responsible for translating healthcare network insights into actionable outcomes for payer and provider clients, partnering closely with product, engineering, data, and commercial teams to enable client-facing solutions and drive value.
Responsibilities:
- Owns the performance strategy for network-related capabilities within the Value Connect platform
- Evolves insights from passive reporting into prioritized, actionable workflows
- Defines how network insights translate into decisions, actions, and measurable outcomes
- Ensures network capabilities align with how payers and providers actually manage networks
- Works across adjacent modules (contract, finance, population health, care management, etc.) to ensure insights and actions are coordinated
- Helps prevent duplicated effort and conflicting signals across modules
- Focuses on end-to-end impact rather than siloed analytics
- Partners with engineering and data teams to shape network-related features and workflows
- Translates complex analytics into clear, usable product functionality
- Balances product depth with usability and explainability for non-technical users
- Plays an active role in product commercialization and go-to-market readiness
- Helps define and articulate value propositions for payer and provider clients
- Supports creation of sales materials and sell sheets in partnership with product marketing
- Leads or supports live product demonstrations for clients and prospects
- Acts as a subject-matter expert in client-facing conversations and meetings
- May participate in virtual and/or on-site client engagements as needed
- Collaborates with internal stakeholders across product, data science, engineering, and commercialization teams
- Communicates product intent, value, and progress clearly to senior stakeholders
- Provides feedback from client interactions back into product evolution
Requirements:
- 10+ years in healthcare product management, development, and solution-facing product roles
- 5+ years working with payer and/or provider network data, workflows, and analytics
- 5+ years supporting go-to-market activities, demos, and client-facing discussions
- 5+ years in product management roles supporting complex, data-driven products
- Demonstrated ability to translate analytics into actionable business outcomes
- Proven comfortable serving as a bridge between technical teams and commercial/client audiences
- Proven leads technical product commercialization efforts, including go to market positioning, value proposition definition, client-facing demos, and sales enablement materials in partnership with product marketing
- Proven clear communicator who can explain complex concepts simply and credibly