Oracle is a leader in AI and cloud solutions, dedicated to empowering their workforce and promoting opportunities for all. The Senior Customer Success Manager will drive maximum adoption of Oracle solutions, ensuring client satisfaction and identifying product expansion opportunities through high-value relationships with clients.

Responsibilities:

Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle
Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations
Identify product expansion/up sell opportunities
Work with larger clients
Provide input into the CSM methodology and direction
Act as mentor to newer CSMs on a voluntary basis

Requirements:

3 to 5+ years of experience
Applicants are required to read, write, and speak English

Senior Customer Success Manager

Key skills

About this role

Responsibilities:

Requirements: