Director, Product Management - Developer Experience

Zillow Group is dedicated to empowering people to unlock life's next chapter, and they are seeking a Director of Product Management for Developer Experience. This role involves leading the strategy and product team for Zillow's developer platform, focusing on enhancing engineering productivity and enabling non-engineering builders to contribute effectively.

Responsibilities:

• Partner with the Senior Director of Engineering, Developer Experience to set and own the multi-year vision and roadmap for DevEx at Zillow, spanning the inner dev loop, CI/CD and release, observability, the internal developer portal, and the AI/agentic toolchain
• Lead and grow a high-performing team of Product Managers, each owning a critical surface area of the DevEx portfolio
• Partner with VP-level engineering leaders across Zillow Group to co-own outcomes and ensure adoption
• Define the strategy for AI-assisted and agentic development at Zillow, including how we evaluate, govern, and roll out AI coding tools; how we measure their impact; and how we extend them to non-engineering personas safely
• Make DevEx a measurable business: instrument and report developer satisfaction, DORA/SPACE-style outcomes, AI-leveraged throughput, and adoption of the paved path across the company
• Drive the DevEx strategy and roadmap for a portfolio that includes the inner dev loop (IDE, local environments, AI coding assistants), CI/CD and release engineering, observability and incident response tooling, the internal developer portal, and platform service enablement
• Define and execute Zillow's AI-for-development strategy: selecting, integrating, and evaluating coding assistants, agentic SDLC tools, and review/quality automation; setting the standards for safe, governed use; and shaping how each surface area becomes AI-native, not AI-adjacent
• Accelerate the product lifecycle through paved-path experiences that let non-engineering personas (PMs, designers, ops) contribute through guarded agentic workflows, with the right test, review, and rollout guardrails
• Treat internal teams as customers, leading rigorous discovery with engineers, EMs, staff/principal engineers, and adjacent personas; turning developer pain into prioritized, instrumented bets
• Drive adoption and measurable outcomes: making the paved path so valuable that product teams choose it first; reporting DevEx impact in business terms (cycle time, change-failure rate, developer satisfaction, AI leverage ratio, % of changes shipped via paved road)
• Partner deeply with engineering leadership to co-own the platform: shared roadmaps, shared OKRs, shared on-call and incident posture
• Lead and develop the PM team: hiring, coaching, and raising the bar on Platform-as-a-Product thinking; representing the portfolio in VP+ forums

Requirements:

• Experienced platform product leader (10+ years in PM, with significant time on developer-facing, infrastructure, or platform products). You've led multi-team, multi-year roadmaps at a Director level and shipped tools that engineers genuinely love using
• Deeply technical and AI-fluent. You are conversant with staff and principal engineers on architecture trade-offs, SDLC tooling, and the current frontier of AI-assisted and agentic development. You have a clear, opinionated point of view on where AI changes the shape of how software is built, and where it doesn't
• Platform-as-a-Product believer. You treat internal customers like external ones: discovery, instrumentation, adoption funnels, and the discipline to retire what isn't working
• Builder-mentality leader. You can sit down and prototype with an AI coding assistant yourself. You hire and develop PMs who do the same, and you set a bar that the team's daily work (PRDs, evals, customer research, dashboards) is itself AI-leveraged
• Exceptional collaborator and communicator. You build trust with VP-level engineering partners by being technically credible, candidly direct, and consistently outcome-focused. You can pitch the DevEx investment case to a CEO and the next-quarter roadmap to a staff engineer in the same week
• People leader and culture carrier. You've built and grown high-performing PM teams, and you raise the bar on retention, performance, and inclusion
• Hands-on technical background (software engineering, ML/AI engineering, or DevOps/platform engineering) earlier in career
• Experience scaling developer platforms at a consumer marketplace, large-enterprise SaaS, or AI-first company
• Direct experience evaluating, rolling out, or building agentic development tools (AI code review, autonomous test/repair, codegen, IDE assistants, agent harnesses)
• Experience partnering closely with Security, Privacy, and Compliance on developer-tool rollouts in regulated environments (financial services, real estate, healthcare)
• Track record of measuring developer productivity in credible, non-vanity ways (DORA, SPACE, developer survey + qualitative discovery, NOT lines-of-code)