
Job Title: Digital Content Specialist AEM Content Author
Location: Boston, MA
Job Overview
We are
looking for a detail-oriented and collaborative AEM Content Author / Digital
Content Specialist to join our Digital Operations team. In this role, you
will be responsible for executing the day-to-day authoring, publishing, and
maintenance of digital content across State Street s global corporate websites
and secure client portals. You will transform design concepts and copy into
polished, functional web pages using Adobe Experience Manager (AEM), while
ensuring strict adherence to global compliance, brand standards, and web
accessibility rules.
Key
Responsibilities
Web Page Production: Build, update, and launch
high-quality web pages using AEM Touch UI, utilizing pre-built templates,
core components, and experience/content fragments.
Digital Asset Management (DAM):
Upload, organize, and maintain digital assets (images, PDFs, videos, and
legal disclosures) within AEM Assets. Ensure proper metadata tagging and
SEO alt-text are applied.
Multi-Site Management (MSM):
Manage localized content across various global regions and languages using
AEM s Multi-Site Management and translation workflows, ensuring content
consistency worldwide.
Governance & Compliance Workflows:
Route pages through mandatory compliance, legal, and editorial approval
workflows before moving content from the Author environment to the
Live/Publish environment.
Cross-Functional Collaboration:
Partner closely with UI/UX designers, copywriters, product marketers, and
AEM developers to troubleshoot component bugs and optimize the user
journey.
Quality Assurance & Testing:
Perform thorough staging reviews and post-publish smoke testing across
multiple browsers and mobile viewports to ensure seamless responsive
behavior and layout accuracy.
Accessibility Compliance:
Ensure all authored content adheres strictly to web accessibility
standards (WCAG 2.1 AA compliance).
Required
Skills & Qualifications
Education: Bachelor s degree in
Marketing, Communications, Information Technology, English, or a related
field.
Core Experience: 2 to 4 years of hands-on
experience managing content within Adobe Experience Manager (v6.5 or
AEM Cloud Service).
Web Basics: Strong fundamental knowledge
of HTML5 and CSS3 to troubleshoot minor layout or text formatting
anomalies within components.
SEO Best Practices: Basic understanding of on-page
SEO principles, including proper heading hierarchies (H1, H2, H3),
metadata management, and keyword layouts.
Workflow Mastery: Proven experience working in
staging/production environments and moving content through multi-tier
approvals.
Tools: Familiarity with agile project
management tools like Jira and Confluence for tracking
content tickets and updates.
Preferred
Qualifications (Nice to Have)
Certifications: Adobe Qualified / Certified
Professional: AEM Sites Content Author.
Industry Experience: Prior experience in Financial
Services, Fintech, Banking, or Asset Management is highly preferred due to
the complex regulatory environment.
Adobe Suite Integration:
Basic familiarity with Adobe Target (for basic personalization tests) and
Adobe Analytics (for monitoring page performance).