IT Project Manager (USA) - North American Service Delivery Group

Canadian Bank Note Company, Limited is a global leader in secure document solutions. They are seeking an IT Project Manager to ensure the timely and budget-compliant delivery of identification system solutions for state government customers in the United States.

Responsibilities:

• Project Initiation
• Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables
• Resource Allocation: Determine the resources (time, money, personnel) needed for the project and allocate them accordingly
• Timeline Creation: Develop a detailed project timeline, including milestones and deadlines
• Original Budget Creation: Set-up the original budget for the project for each labour and expense category
• Budget Management
• Cost Forecasting: Forecast the costs for each labour and expense category as the project unfolds
• Budget Tracking: Monitor the project’s financial performance, ensuring that spending stays within the approved budget
• Financial Reporting: Prepare financial reports to keep stakeholders informed about the project’s budget status
• Schedule Management
• Baseline Schedule Creation: Create the Baseline schedule for the project aligned with the initial budget
• Schedule Tracking: Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery
• Milestone reporting: Report schedule progress, based on milestones relative to the baseline
• Stakeholder Communication
• Regular Updates: Provide regular updates to stakeholders through meetings, emails, and reports
• Feedback Incorporation: Gather feedback from stakeholders and incorporate it into the project plan as needed
• Conflict Resolution: Address any conflicts or issues that arise among stakeholders to keep the project on track
• Risk Management
• Risk Identification: Identify potential risks that could impact the project’s success
• Risk Mitigation: Develop strategies to mitigate identified risks, such as contingency plans
• Risk Monitoring: Continuously monitor risks throughout the project and adjust plans as necessary
• Team Coordination
• Task Delegation: Assign tasks to team members based on their skills and expertise
• Performance Monitoring: Monitor the performance of team members to ensure tasks are completed on time and to the required standard
• Team Support: Provide support and guidance to team members, helping to resolve any issues that arise
• Progress Reporting
• Data Collection: Collect data on project performance, such as task completion rates and quality metrics
• Analysis: Analyze the data to identify trends and areas for improvement
• Reporting: Prepare detailed reports on project progress and present them to stakeholders
• Various other duties and responsibilities

Requirements:

• Legally eligible to work in the United States
• Fluent in English (speak, read, write)
• Ability to travel approx. 4-12 weeks/year
• Bachelor's degree in Computer Science, Information Technology (or similar) or Business or an equivalent combination of relevant education and additional years of work experience
• Knowledge of the following: IT systems (infrastructure/applications and supporting technologies, methodologies, etc.)
• Knowledge of the following: Project planning, scheduling and resource allocation
• Knowledge of the following: Risk management and mitigation
• Knowledge of the following: Budgeting and financial management
• Proficiency in Microsoft O365, Project, Jira
• 8+ years of experience managing complex, large scale IT projects
• Critical thinking skills
• Interpersonal skills
• Adaptability
• PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, ITIL, certifications
• Experience managing IT project in both the private and public sectors
• Business acumen