Telstra is a telecommunications company seeking a Retail Customer Service & Sales Consultant to deliver outstanding in-store customer experiences. The role involves recommending products and services, providing technology guidance, achieving sales targets, and collaborating with the store team.

Responsibilities:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals

Requirements:

• You're a natural at connecting with people and making their day better
• You enjoy thinking on your feet and tailoring solutions for each customer
• You're motivated to achieve (and exceed!) sales targets and KPIs
• You're eager to grow and develop your skills in a dynamic environment
• You have a can-do attitude, even when things get busy
• Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!