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Role Overview

Select, negotiate, and manage relationships with solution providers.
Monitor vendor performance using KPIs and service standards.
Lead continuous improvement based on data insights and client feedback.
Develop go‑to‑market strategies and positioning for claim solutions.
Oversee profitability and financial performance of all solution lines.
Drive increased utilization, penetration, and standardization across clients.
Serve as subject matter expert for CBCS claim solutions.
Deliver training for claims, account management, and client service teams.

Requirements

Bachelor’s degree in Business, Risk Management, Insurance, Healthcare Administration, or related field.
10+ years of progressive experience in Property & Casualty claims.
Deep knowledge of managed care, litigation support, investigation, and Medicare compliance solutions.
Proven vendor management and contract negotiation experience.
Experience driving solution utilization and financial performance.
Strong financial analysis and P&L experience.

Benefits

Health insurance
Professional development opportunities
Flexible working hours
Paid time off

CBCS

Open Positions (1)

Management

Director, Claims Solutions