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Role Overview

Handle a high volume of outbound/inbound calls, emails, and online inquiries
Speak with clients, assess needs, and recommend appropriate swim programs
Convert inquiries into registrations in a clear and professional manner
Follow up on incomplete registrations and warm leads
Manage client accounts, schedule changes, and general questions
Accurately document interactions in our CRM (GoHighLevel / Google Workspace)
Work closely with operations to ensure a smooth client experience

Requirements

Very strong verbal and written communication skills
Experience in call-center, client care, or sales roles (preferred)
Comfort handling back-to-back calls and inquiries
Attention to detail and accurate data entry
Ability to work Sunday–Thursday | 9:00 AM–5:00 PM

Benefits

Meaningful work helping families access life-saving swim skills
Warm inbound inquiries (no cold calling)
Clear systems, scripts, and support
Professional, respectful, and fast-paced team environment
Fully remote role with consistent hours
Opportunity for advancement

The Aqua Life Swim Academy

Open Positions (1)

Sales

Client Care and Sales Representative