Role Overview

accountable for the successful strategic execution of key client portfolios or large-scale programmes
ensure the quality, profitability, and foster exceptional client outcomes across all assigned accounts
act as a pivotal link between ClearPoint's delivery capabilities and our clients' strategic objectives
build strong executive-level relationships
collaboratively manage resources and strategy alongside Client and Technical Directors within our tripartite leadership model
contribute directly through governance & executive consulting activities, manage financial performance (margins, forecasting), ensure quality, and manage risk
manage expectations, act as an escalation point, and proactively identify/pursue expansion opportunities
lead resource planning and allocation in collaboration with internal leaders and provide oversight to delivery teams
ensure engagements follow ClearPoint standards and contribute to refining our delivery best practices

Requirements

Extensive Senior Leadership (10+ years): Proven executive-level experience managing complex technology/digital/consulting programme delivery, client operations, or large portfolios (multi-million dollar budgets) with P&L responsibility.
Strong Commercial Acumen: Deep understanding of professional services economics (utilisation, rates, margins, SOWs), budget management, financial forecasting, and commercial negotiation to ensure profitability and commercial viability.
Executive Relationship Management: Demonstrated ability to build trust and influence C-level stakeholders over extended periods.
Delivery & Methodologies: Expertise in tailoring and applying delivery methodologies (Agile, Waterfall, etc.), resource planning, risk management, and contributing significantly to pre-sales cycles (solutioning, estimation, proposals).
Strategic Growth & Pre-Sales Expertise: Demonstrated ability to proactively identify and pursue expansion opportunities within client accounts. Significant experience contributing to pre-sales cycles, including solution shaping, effort estimation, risk assessment, and developing compelling proposals. Proven ability to drive growth through delivery excellence and strategic account planning.
Collaborative Leadership: Ability to lead, influence, and delegate effectively within matrixed teams, fostering consensus and driving results in ambiguous environments.
Strategic & Results-Oriented: Strong strategic thinking, balancing client needs, delivery quality, team well-being, and commercial outcomes. Alignment with ClearPoint's values is essential.

Benefits

health insurance
subsidised gym memberships
access to Regular Wellbeing Workshops
Team Fitness sessions
dog
and kid-friendly head office
drinks and snacks
barista coffee
annual training and professional development budget

ClearPoint

Open Positions (1)

Management

Engagement Director