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Role Overview

Support staff via Slack and JIRA, troubleshooting complex issues
Administer and improve identity, access, and endpoint services
Contribute to ITS projects including new tool implementations
Design, build, and maintain scripts and low-code automations
Partner with Security, Platform, HR, and Operations on initiatives
Create and maintain clear runbooks and system documentation

Requirements

2-5+ years of professional IT experience
Experience supporting macOS, Windows, and/or Linux laptops and workstations in a mixed environment
Strong hardware and software troubleshooting skills
Hands-on experience with identity and access management (e.g., Okta, Active Directory)
Familiarity with endpoint management for laptops and mobile devices
Experience implementing or maintaining automations
Comfort working with ticketing and documentation systems
A security-first mindset
Strong written and verbal communication skills

Tech Stack

Linux
MacOS

Benefits

Technology-rich work environment
Teamwork and professional excellence rewards
Supportive of employees' needs

Grant Street Group

Open Positions (1)

Management

IT Specialist