Description:

Partner closely with Product Owner(s)/Team(s), Project Management Office, Sponsors, functional business areas, IT and marketing teams to measure and oversee quality throughout the product lifecycle.
Must have Salesforce Implementation Knowledge
Acquire high level strategic direction and business priorities from Program Sponsors.
Facilitates creation of product vision and goals with product owner and program sponsors.
Facilitate definition of product MVP by educating, providing guidance, driving decisions and consensus. Communicate MVP and gather approvals.
Maintain and manage MVP scope by following established processes and communication plans.
Define product roadmap/timelines with inputs from Product Owner(s)/Teams(s) specifying goals, strategy, dependencies, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
Prioritize features/capabilities working with Product Owner and IT. Including Sprint Planning, Support and Tech updates
Identify and maintain list of SMEs crucial to product execution.
Identify end-user lists and roles for product.
Stay informed and aware of as-is and to-be business processes with the system component/product in perspective.
Train with Product Owner to acquire business knowledge with the system component/product so as to act as proxy when/if required.
Share and communicate business process impacts so team members responsible for Change Management can plan and execute.
Work with IT Project Manager to translate roadmap into build priorities.
Facilitate UAT script and plan discussions between users/customers, SMEs and Business Analyst.
Plan and facilitate UAT.
Escalate data related challenges to Data owner/team.
Responsible for issue resolution, escalation plan, risk mitigation, communication plan coordination with process Improvement team and regular updates to Product Team and PMO
Communicate project milestone and deliverable status to Product Team and PMO
Coordinate and facilitate meetings, internal and external communications in support of project goals and activities (UAT, training, launch, hypercare).
Coordinate user acceptance testing and work with IT to ensure traceability to original requirements.
Develop and manage business cutover plans, implementation / roll out
Administer, manage hypercare activities, communication and tracking
Implement, monitor and report on key metrics
Responsible for managing content creation and documentation management in support of program
Participate/conduct stakeholder focus groups for input
Effectively use project artifacts, tools, and templates to communicate progress and capture outcomes, next steps, and decisions
Leverage industry best practices in adoption and implementation of project management practices, governance and processes
Executes the launch of new products and features for the product
Manage scope and the change request process, coordinating decision process of scope and budgetary impact of changes from original specifications.
Lead and/or participate in key meetings like Product Team updates, Project Coordination, Steering committee and PMO
Leverage industry best practices in adoption and implementation of project management practices, governance and processes.
Perform other reasonably related tasks as assigned by management.

Vertex Computer Systems

Open Positions (1)

Product

Salesforce Product Manager