Network installation and support: Install, configure, and support network environments.
Firewall management: Install, configure, and provide ongoing support for firewalls.
Design and administration: Design, implement, and administer customer network environments.
Second-level IT support: Act as 2nd Level IT Support for local field services.
Network monitoring and administration: Monitor and administer local network environments.
Incident management: Efficiently manage, document, and resolve incidents using the Jira ticketing system.
Network optimization and upgrades: Continuously assess and improve network performance.
Documentation and reporting: Maintain comprehensive documentation of network configurations and changes.
Disaster recovery planning: Develop and maintain disaster recovery plans for network infrastructure.
Network audit and compliance checks: Conduct regular network audits and compliance checks.
International team collaboration: Collaborate with an international IT team.
Standby participation: Participate in standby/on-call duties.

Certifications for network devices such as Cisco CCNA, Fortinet, or Extreme Certified Associate.
More than 5 years of experience as a network engineer.
More than 3 years of experience working in an international team as a network engineer.
Experience in administration of phone systems (not required but advantageous).
Strong knowledge of centrally managed network systems and environments.
Technical documentation skills.
Fluent in French and proficient in English, both spoken and written.
Ability to travel internationally (10%–20%).

Telio Group

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